Paul Miller

My presentation from Friday’s Future of Technology in Education (FOTE) conference in London is now on Slideshare, and reproduced here.
Cutting through the Hype: Clouds in Context set out to question some of the preconceptions that many people seem to hold about Cloud Computing, and I suggest that the majority are less black and white than [...]

IT companies keen to attract new business to their Cloud offerings need to work hard at building customer confidence in their ability to deliver, in actually delivering, and in responding rapidly and effectively when things — inevitably — break.
Although neither a panacea nor universally offered, the Service Level Agreement (SLA) is a routinely applied tactic that is [...]

Continuing my current run of podcasts, I spoke with Jeff Hardy of SmarterTools on Friday.
Jeff is VP of Business Operations for the company, and gave a presentation (PDF) at PubCon towards the end of last year in which he dissected some of the marketing noise around major providers of Cloud-based hosting.
As we discuss during our [...]

Bob Warfield offers an interesting commentary in a recent post to the SmoothSpan blog, which aligns nicely with some thoughts that Dan Grigorovici kicked off in my head with his 4 January post to Jupiter’s Web3Beat.
Almost tangential to the main thrust of Warfield’s post, he writes;
“There are two ways the SaaS world tackles [the problem [...]

Yesterday’s blog post by Apprenda CEO Sinclair Shuller is an interesting attempt to clarify the hodge-podge of terms that tend to be thrown around almost interchangeably; Cloud, SaaS, PaaS and more.
Have a read, and see what you think.
I spoke to Sinclair recently, ahead of today’s announcement of their SaaSGrid offering, and there’s plenty more to [...]