Paul Miller

Image by Anua22a via Flickr KnowledgeTree, a provider of cloud-based document management solutions based in Raleigh, North Carolina, today announced that customers on their enterprise payment plan will be able to download copies of documents, workflows and associated metadata for local backup. As Krish noted over on CloudAve when the company recently announced their single [...]

In my latest podcast I talk with Scott Rodgers and Bob Fahey of multinational IT Consultancy firm, Avanade. Formed as a partnership between Microsoft and Accenture, Avanade focuses upon delivering IT solutions based upon Microsoft’s suite of technologies and products, including Cloud offerings such as Azure and the company’s Business Productivity Online Standard Suite (BPOS). [...]

Standard Podcast [ 33:49 ] Play Now | Play in Popup | Download

My presentation from Friday’s Future of Technology in Education (FOTE) conference in London is now on Slideshare, and reproduced here. Cutting through the Hype: Clouds in Context set out to question some of the preconceptions that many people seem to hold about Cloud Computing, and I suggest that the majority are less black and white [...]

IT companies keen to attract new business to their Cloud offerings need to work hard at building customer confidence in their ability to deliver, in actually delivering, and in responding rapidly and effectively when things — inevitably — break. Although neither a panacea nor universally offered, the Service Level Agreement (SLA) is a routinely applied tactic that [...]

Continuing my current run of podcasts, I spoke with Jeff Hardy of SmarterTools on Friday. Jeff is VP of Business Operations for the company, and gave a presentation (PDF) at PubCon towards the end of last year in which he dissected some of the marketing noise around major providers of Cloud-based hosting. As we discuss [...]