Posts tagged "SLA"
Hewlett Packard: a tale of many clouds

Hewlett Packard: a tale of many clouds

Hewlett Packard used its Discover event in Frankfurt last week to reassert the company’s cloud credentials. Public, private, hybrid; HP is painting pictures that encompass them all, whilst seeking to protect hardware revenues and reassure conservative executives at some of its largest and most profitable customers. But HP has been here before, making bold claims...

3Tera announces SLA and aims for 99.999% availability

IT companies keen to attract new business to their Cloud offerings need to work hard at building customer confidence in their ability to deliver, in actually delivering, and in responding rapidly and effectively when things — inevitably — break. Although neither a panacea nor universally offered, the Service Level Agreement (SLA) is a routinely applied tactic that...